VIVACITADEL
Municipal Records Requests Made Simple
Welcome to the future of municipal records management! At Vivacity Technologies, we are thrilled to present our flagship data and records management platform, VivaCitadel, a state-of-the-art solution that utilizes cutting-edge technology to deliver a seamless digital service experience. This platform is designed to transform how cities operate, helping them reduce data silos, realize operational efficiencies, and generate non-tax revenue.
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Revolutionizing municipal service delivery
In today's digital environment, access to data has never been easier, nor the demand higher. Municipalities are seeing an increasing volume of data requests year-over-year, but have not seen an increase in resources to match. Outdated legacy systems only add to the overhead required to deliver municipal records.
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VivaCitadel was created to solve this challenge, making records requests easier to compile, streamlining the process and digitizing the process. With VivaCitadel, municipalities can deliver records requests quickly, effectively, and in a format that is more easily accessible for citizens.
Use Cases
Property Information Requests
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Freedom of Information Requests
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A critical service delivered by municipalities is the Property Information Request (PIR). Home owners wanting to do work on their property or Realtors helping owner sell pull these files to ensure the property is up to code. Today, pulling these records is a manual process that costs cities a lot of money.
With VivaCitadel, municipalities can automate significant portions of the process while making it easier for citizens to access the service through our online form. With VivaCitadel PIR, municipalities can dramatically reduce the time and effort required to complete PIRs, saving a significant amount of money for communities and making citizen services more efficient.
As public entities, muncipalities are held to strict standards when it comes to managing data. The Freedom of Information Request (FOI) is an important citizen tool to ensure transparency in municipal operations, but it creates a significant burden on cities as request volume is increasing, and requests are becoming more complex.
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With VivaCitadel FOI, municipalities can track and manage FOI requests in one comprehensive platform, enhancing transparency and saving time in the process. With a focus on identifying and simplifying the most tedious parts of document review and request compilation, VivaCitadel FOI aims to enhance municipal transparency without increasing the burden on staff.
Benefits
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Increased Job Satisfaction
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Improved Cost Recovery
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24/7 Service Delivery
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Centralized Records Management
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Deliver Modern Digital Services
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