Vivacity Technologies Developing a Next-Generation Freedom of Information Request Tracking Solution for the City of Kamloops

April 22nd, Kamloops, BC –  Vivacity Technologies is excited to announce its partnership with the City of Kamloops for the development of a next-generation Freedom of Information (FOI) request tracking solution. This collaboration aims to revolutionize the way municipalities manage and track FOI requests, making the process more accessible, efficient, and transparent for both government officials and the public.

VivaCitadel, first designed to simplify and streamline property information requests for municipalities, will feature a new offering to simplify and enhance the FOI request process, providing an intuitive and efficient platform for both government staff and citizens. By collaborating with the City of Kamloops, Vivacity Technologies will leverage real-world insights to refine and tailor the solution to best meet the needs of public institutions and their communities. 

“The City of Kamloops is proud to support innovation in government technology and play a key role in the development of VivaCitadel,” said Kuldeep Bath, IT Manager for the City of Kamloops. “We believe this solution will set a new standard for transparency and information accessibility, making it easier for citizens to engage with their local government.” 

The collaboration will focus on enhancing the usability, tracking, and responsiveness of the FOI process, reducing administrative burdens while ensuring timely and accurate information access for citizens. The City of Kamloops’ proactive approach to digital governance makes it an ideal partner for this initiative.

“Partnering with the City of Kamloops is an exciting step towards redefining the FOI process,” said George Emery, CEO at Vivacity Technologies. “Kamloops is rapidly becoming a  leader in digital governance and their commitment to openness will help shape VivaCitadel into a solution that improves public access to information while addressing real challenges and resource demands faced by municipal staff.”

As the lead design partner, the City of Kamloops will provide critical feedback during the development process, ensuring the platform is user-friendly, compliant with regulatory requirements, and adaptable to the needs of various government organizations. Vivacity and the City of Kamloops will conduct extensive testing and gather user feedback to refine VivaCitadel ahead of its official release. This partnership is expected to drive innovation in FOI request management, providing a model for municipalities looking to enhance public access to information.

Overview of Vivacity Technologies

As your trusted technology partner, Vivacity Technologies works to support your IT needs, acting as an extension of your team. Our clients include municipalities, SME’s, and First Nations organizations. We support our clients by developing next generation municipal software and providing IT consulting services to bridge the digital gap. Based in Canada, our team is made up of innovators and technologists who put our clients first and strive to lead the change so we can build a better tomorrow. Learn more here.

Overview of VivaCitadel:

VivaCitadel is Vivacity Technologies’ municipal data management solution that streamlines, tracks, and automates citizen Property Information Requests and Freedom of Information Requests. By breaking down data silos and removing the burdens of legacy systems, VivaCitadel allows municipalities to make more efficient use of their resources while delivering more transparent and simplified services to citizens. VivaCitadel helps municipalities improve the service delivery experience for staff and citizens alike.

For more information please contact us at:

Cassandra Roberge

Business and Marketing Analyst

Vivacity Technologies

Tel.: +1 250-733-0052

Email: cassandra@vvctec.com

www.vvctec.com